London Development Sites (“we”, “us”, “our”) is committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel. This notice explains how we collect, use, and protect your personal data when you visit our website www.londondevelopmentsites.com, use our services, engage with our advertisements, or submit property details as an estate agent, homeowner, or property representative.
1. Introduction
1.1 Scope
This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.2 Privacy Controls
Our website incorporates privacy controls that affect how we will process your personal data. By using these privacy controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data. You can access the privacy controls via www.londondevelopmentsites.com.
1.3 Use of Cookies
We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
1.4 Data Controller Details
In this policy, “we”, “us”, and “our” refer to London Development Sites. For more information about us, see Section 14.
2. Credit
This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3. Data Collection
3.1 Types of Data Collected
We may collect the following categories of personal data:
- Personal Identification Information: Name, email address, phone number.
- Property Information: Property details, images, and descriptions submitted by estate agents, homeowners, or property representatives.
- Usage Data: IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and navigation paths.
- Marketing and Communication Data: Your preferences in receiving marketing communications and your communication preferences.
3.2 Methods of Data Collection
We collect data through:
- Direct Interactions: You provide personal data when you fill out forms, contact us, or submit property details.
- Automated Technologies: Data is collected using cookies, server logs, and analytics tools.
4. Purposes of Processing and Legal Bases
4.1 Purposes of Processing
We process personal data for the following purposes:
- Operations: To operate our website, process and fulfil orders, provide services, generate invoices, and manage credit control.
- Publications: To publish property details on our website or elsewhere as per your instructions.
- Relationships and Communications: To manage customer relationships, communicate with you, provide support, and handle complaints.
- Direct Marketing: To send marketing communications (with your consent where required).
- Research and Analysis: To improve our website and services through usage analysis.
- Record Keeping: To maintain records, backups, and business databases.
- Security: To ensure website security and prevent fraud.
- Insurance and Risk Management: To manage risks and obtain professional advice.
- Legal Compliance: To comply with legal obligations or protect vital interests.
4.2 Legal Bases for Processing
Our processing activities rely on the following legal bases:
- Performance of a Contract: To provide requested services.
- Compliance with Legal Obligations: To comply with laws and regulations.
- Legitimate Interests: To operate and secure our business effectively.
- Consent: For certain activities like targeted marketing.
5. Data Sharing
We may share your personal data with:
- Service Providers: Companies providing hosting, IT, and payment processing services.
- Advertisers: Networks like Google AdSense to deliver personalized ads.
- Business Partners: Estate agents and other partners listing properties.
- Legal Authorities: Regulatory or law enforcement bodies, where required.
6. International Data Transfers
Your data may be transferred outside the UK. Where such transfers occur, we ensure that safeguards like Standard Contractual Clauses (SCCs) are in place to protect your personal data.
7. Data Security
We implement a variety of security measures to protect your personal data, including:
- Encryption: SSL/TLS encryption for data transmission.
- Access Controls: Role-based permissions and periodic access reviews.
- Authentication: Use of strong passwords and multi-factor authentication.
- Firewalls and Intrusion Detection Systems (IDS/IPS): Protection against unauthorized access.
- Regular Audits: Security audits and vulnerability assessments.
- Incident Response Plan: Procedures for managing data breaches.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfil the purposes for which it was collected.
- Comply with legal, accounting, or reporting obligations.
Examples:
- Property Listings: Retained while active and for 12 months after removal.
- Financial Data: Retained for up to 7 years to comply with tax laws.
9. User Rights
You have the following rights under data protection law:
- Right to Access: Obtain a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal exceptions).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Transfer your data to another service provider.
- Right to Object: Object to processing, especially for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
- Right to Lodge a Complaint: File a complaint with the Information Commissioner’s Office (ICO).
10. Cookies and Tracking Technologies
10.1 Use of Cookies
We use cookies to:
- Provide essential website functionality.
- Analyze website performance.
- Deliver personalized advertising.
10.2 Managing Cookies
You can manage cookies and similar tracking technologies in the following ways:
- Browser Settings: Most browsers allow you to refuse and delete cookies. Instructions for managing cookies in popular browsers include:
- Google Chrome: Manage cookies
- Mozilla Firefox: Manage cookies
- Microsoft Edge: Manage cookies
- Apple Safari: Manage cookies
- Opera: Manage cookies
- Cookie Consent Tool: Our website provides a cookie consent banner that allows you to accept or reject non-essential cookies upon your first visit.
- Impact of Blocking Cookies: Blocking essential cookies may affect website functionality.
10.3 Google AdSense
Google AdSense may use cookies to serve targeted ads. For more information, visit Google’s AdSense Privacy Policy.
11. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that has legal or similarly significant effects.
12. Changes to the Privacy Notice
We may update this privacy notice periodically. Changes will be published on this page with an updated effective date.
13. Contact Information
For privacy-related queries, contact us:
- Email: [email protected]
14. Representatives and Data Protection Officer
14.1 Representatives
Our representative within the UK and EU with respect to our obligations under data protection law can be contacted by emailing us.
14.2 Data Protection Officer
Our data protection officer’s contact details are: [email protected].
15. Additional Information for Estate Agents, Homeowners, and Representatives
15.1 Consent for Listings
Estate agents, homeowners, and property representatives must ensure they have consent to publicly list property details.
15.2 Updating and Removing Listings
Estate agents can update or remove property listings by navigating to the property details and selecting the menu item “Update.”